Volunteers And Careers

WWNO relies on our volunteers—dedicated people who undertake a variety of duties, in our administrative office and in radio operations, and as representatives at events in New Orleans and throughout Southeast Louisiana.

Throughout our history, WWNO volunteers have been essential to our success, and donating your time is a great way to show your support for public broadcasting while really making a difference. You’ll enjoy the satisfaction of helping to broadcast some of the best radio in America, while also getting the opportunity to meet other fun and interesting people who enjoy public radio.

Our volunteers are part of the nation’s public radio community—from NPR reporters around the world, to announcers and engineers spread out across the United States at stations just like WWNO. And you’ll be among the first to enjoy tickets and special offers that come our way.

WWNO volunteers keep the station running—and the station's staff greatly appreciates our volunteers’ generous contribution of time, effort, and enthusiasm!

Ongoing Volunteer Opportunities


Year-round opportunities are available in the administrative office, and in the membership and development office. Responsibilities include manning the reception desk and answering telephones, filing, word processing, helping with mailings, some promotional writing, and other special projects.

Membership Data Entry

Growing our membership means recording and updating our membership and gift records. We are updating information about listening preferences to serve members better too. Year-round and seasonal opportunities are available. Data entry volunteers must have the ability to handle confidential information with discretion, and will be required to train in the use of our specialized database. (Of course, we'll provide the training.)

Membership Drives

Volunteers are vital during WWNO’s spring and fall membership drives. Volunteers answer phones and take pledges from callers, and create lasting first impressions that strengthen the ties between listeners and the station. Volunteers also help with various special tasks during the drives—transportation help is often needed—as well as pre- and post-drive mailings and fulfillment of thank-you gift requests.

Companies and organizations are also encouraged to come in as a pledge group, in exchange for on-air credit. Some of the benefits of participating include verbal acknowledgements, camera pans of the volunteers, table signs, and an on-air graphic slide.

If you are a restaurant owner or food vendor that loves public radio, you can support our fund drives and promote your business by feeding volunteers and staff during the drive! Food donors receive recognition on-air during the drive and valuable underwriting announcements during our regular programming.

For more information, contact our Membership Manager, Janet Wilson, at jwilson@wwno.org.

WWNO Community Events

WWNO staff enjoy appearing at performances and community events, but there are more opportunities than we can handle! Volunteers help us to represent the station at events by distributing literature, answering questions, and listening to comments and suggestions. Volunteers are our ambassadors!  Community events volunteers should have an outgoing, friendly manner, and be able to talk enthusiastically about WWNO. We’ll teach you all the things you’ll need to know to answer questions and be great at public outreach!

Want more information about volunteering? Get in touch today:

(504) 280-7002


Open Jobs at WWNO

WWNO Membership Manager

Position #: 2527

WWNO is seeking candidates for the full-time position of Membership Manager. WWNO is the NPR member station serving New Orleans and Southeast Louisiana. As a self-supporting public service of the University, membership contributions are key to WWNO's vitality, providing 38 percent or more of its operating revenues. The Membership Manager is key to further growth of WWNO's membership base—presently about 4,500 people—and revenues and to building stronger connections to the community.

Reporting to the Development and Marketing Manager, and working with the assistance of the Development Assistant, the Membership Manager oversees all membership fundraising, gift processing, and events planning and presentation, and plays an active role in the station's entire development and marketing program.

Enthusiastic individuals with a "can do" outlook and broad experience in development and marketing, who want to help strengthen public radio, and who desire to live in New Orleans, one of the most culturally rich and unique cities in the country, are encouraged to apply.

The successful candidate will:

• Possess demonstrated management skills and temperament to develop a national quality membership operation and inspire new levels of growth and participation.
• Manage all aspects of WWNO membership program, including:
• Supervisory responsibility for database management to maintain accurate donor records, produce timely and meaningful reports, and support WWNO fundraising.
• Supervisory responsibility for gift processing and acknowledgement.
• Primary responsibility for planning and producing on-air membership drives
• Plan and supervise in –house and/or contractor telemarketing and member acquisitions
• With the development assistant, plan and produce member and prospect mailings, internet, e-mail, and social media communications, and print materials.
• Working with the on-air staff, plan, write, and produce on-air announcements.
• Survey members, analyze membership and audience data, and recommend strategies to increase membership revenue and to improve service to members and listeners
• With the development assistant, recruit, train and manage volunteers
• Plan and present the station's schedule of events for donor relations, audience development, and revenue generation

Secondary responsibilities:

• Assist in planning, writing and graphics for WWNO website, e-mail, and print publications
• Assist in planning and executing marketing and communications strategy
• Assist in identifying prospects and recommending cultivation strategies for major gifts
• Assist with overall development and marketing strategy


• Bachelor's degree. Four years successful and increasingly responsible experience in development for non-profit organizations, including annual fund or membership fundraising using donor/gift databases.
• Demonstrated excellence in written and oral communications.
• Commitment to the mission of WWNO, to accuracy in record-keeping, and to providing excellent service to donors and listeners.
• Successful experience in working with volunteers and board members.
• Ability to take initiative and work with minimal supervision as part of a dedicated team of staff and volunteers.
• Willingness to work irregular hours when necessary for success.
• Ability to represent WWNO and UNO in a positive manner at all times, and to meet all ethical standards of UNO and the Association of Fundraising Professionals.


• Five or more years wide-ranging development experience that includes a combination of (1) increasingly responsible work in membership/annual giving or major gifts; (2) experience in public broadcasting or the arts and humanities; (3) experience with donor/gift processing software, especially Allegiance and Springboard.
• Familiarity with the New Orleans philanthropic community.
• Successful experience in recruiting and managing volunteers and student workers.
• Experience in writing for websites or print publications.
• Familiarity with accounting and budgeting principles and systems.
• Experience with events planning, including theater presentations for audiences of 500 or more.


Salary commensurate with experience. This position offers health, dental and vision insurance, as well as retirement benefits, tuition assistance, vacation, holiday and sick time accrual.


To apply, send or e-mail a cover letter, two writing samples, and resume to Membership Manager Search, Attention Ron Biava (membershipsearch@wwno.org), WWNO-FM, University of New Orleans, 2000 Lakeshore Drive, New Orleans, LA 70148. This position reports to the WWNO Manager of Development and Marketing, Ron Biava, and is unclassified. Applications will be reviewed as they arrive.

CLOSING DATE: Open Until Filled; For best consideration submit application no later than September 25, 2015.

The University of New Orleans is an Affirmative Action/Equal Employment Opportunity employer. Women, ethnic minorities, veterans and persons with disabilities are encouraged to apply.


WWNO Coastal Reporter

(This is a grant funded position for 2 years with possible funding for additional years)

POSITION #: 8836


This position is responsible for coastal news reporting for WWNO. The position will focus on a wide variety of Coastal Issues, including coastal environmental, science, policy, and community issues. Some general assignment reporting may also be required. The Coastal Reporter works under the guidance of the News Director and in cooperation with the WWNO New Orleans Public Radio programming team.

The successful candidate will demonstrate an ability to research, write, and report news stories for broadcast, both daily spot news and longer features; experience with recording equipment and digital audio editing software; experience with posting news stories to a website and social media; knowledge of general assignment reporting; and an ability to work flexible hours, including occasional evening and weekend hours.

Coastal issues focus. Reporter will tackle the science, economics, politics and cultural issues of coastal dynamics in Southeast Louisiana. This includes reporting developments for daily news, as well as larger trends, history, projections and context for feature stories, series and specials. Will be available for interviews on the air. Reporter will also keep a mind toward digital presentation on wwno.org, in addition to filing for newscast and features. Other focus areas as directed by News Director.
Some general news reporting. Reporter stays up-to-date on city-wide stories, as well as national stories that may be localized. Research, cultivate sources, pitch, produce and upload stories for daily newscasts, as well as longer features.
Working with News Director and other staff to plan long-term coverage for WWNO. Fill-in hosting for programs and other reporters. Public appearances to represent WWNO, and topical panel discussions. On-air fundraising.

Bachelors Degree, or 8 years of professional experience may be substituted for a degree; At least 1 year of reporting or anchoring experience required; Demonstrated ability to research, write, and report news stories for broadcast, both daily spot news and longer features; Experience with recording equipment and digital audio editing software; Experience with posting news stories to a website and social media; Knowledge of general assignment reporting; and an Ability to work flexible hours, including occasional evening and weekend hours.


Advanced Degree; 3 or more years of reporting experience, ideally in radio, web-savvy and social media savvy candidate; and Experience anchoring a newscast and running a control board.

SALARY: Salary commensurate with experieince

Applicants should submit a cover letter, resume, a copy of transcripts (if applicable) and 3 letters of reference to to, WWNO News Director, Eve Troeh at evetroeh@wwno.org

No Phone calls please

DATE POSTED: September 23, 2015

CLOSING DATE: open until filled, first consideration October 9, 2014

All applicants will be considered for employment without regard to retirement status and without regard to an applicant's having previously accused the UL System Board and any of its universities of unlawful discrimination. Retirement status shall not be considered in the hiring process by any University in the UL System.
The University of New Orleans is an Affirmative Action/Equal Employment Opportunity employer. Women, ethnic minorities, veterans and persons with disabilities are encouraged to apply.