Entergy, Cleco customers can expect some refunds soon

Jul 19, 2012

Officials say customers at two Louisiana-based energy companies will be receiving refunds as credits on their energy bills this summer.

Members of the state's Public Service Commission voted to let Pineville-based electricity provider Cleco Corp. put a refund on its customers' September bills.

PSC attorney Mike Fontham says customers of Entergy Corp. subsidiaries in Louisiana should expect a refund after federal regulators decide how much the company owes them. The regulators found that Entergy, which is headquartered in New Orleans, improperly sold its electricity to customers in Louisiana while charging lower rates in Arkansas.

The roughly 380,000 customers of Entergy Gulf States Louisiana LLC. began seeing credits on their June bills because of an earlier, similar, ruling involving Entergy subsidiaries in four states.