utilities

A real-time map of the current outages affecting Entergy customers in New Orleans and throughout the metro region.

Entergy, the predominant utility company serving much of Southeast Louisiana, including the City of New Orleans, says its subsidiary companies have marshaled over 2,100 workers in advance of a winter storm system expected to hammer the region between Monday night and Wednesday morning.

The entire region is currently under a Winter Storm Warning, and the National Weather Service is forecasting 1–2 inches of snow and 1/4 to 1/2-inch of ice in the New Orleans metro area. Areas south of Lake Pontchartrain will see less snow and more ice accumulation as a result of the storm system.

St. Tammany Parish

A boil water advisory is in effect for the Lexington Place subdivision, adjacent to Highway 59 in St. Tammany Parish.

The parish says construction crews broke through a water main serving the subdivision at approximately 2 p.m. on Wednesday. Tammany utilities had to turn off the water to begin repairing the main, prompting the advisory.

St. Tammany Parish says the water may remain off for several hours, and the boil water advisory will remain in effect until water samples confirm that the water is safe to drink. Tammany Utilities says this process may take up to 48 hours.

View the Entergy New Orleans power outage map.

This interactive map provided by Entergy shows the number of power outages and customers affected in the New Orleans metro region, as well as approximate restoration times.

Check back frequently, as conditions can change rapidly during a severe weather event like Tropical Storm Karen.

Louisiana's National Guard says Gov. Bobby Jindal has authorized mobilization of 650 guardsmen as Tropical Storm Karen swirls in the Gulf.

Thursday's Guard news release also says 520 Louisiana National Guard technicians are being recalled from furlough to deal with the storm.

Meanwhile, utility company Entergy has issued a statement saying it is preparing for the possibility of outages accompanying high wind, heavy rains and thunderstorms from Karen.

City of New Orleans

A wide swath of Uptown New Orleans will remain under a precautionary boil water advisory until at least Wednesday afternoon, according to a city press release.

A boil water advisory means residents in the affected area should not drink, make ice from, brush teeth, bathe or shower, prepare or rinse food with tap water unless it has been properly disinfected. Disinfecting water by boiling it requires heating water in a clean container until it reaches a rolling boil, then continuing to boil it for at least one full minute.

Entergy New Orleans says its workers are trying to restore electrical service to several thousand customers in the city.

Entergy spokeswoman Charlotte Cavell said the cause of Friday's power outages wasn't immediately known.

Between 10,000 and 12,000 customers in New Orleans lost power. Entergy estimates most of the outages will be restored by 9 p.m.

The New Orleans Sewerage and Water Board has canceled the boil water advisory for the east bank of Orleans Parish, the city announced this afternoon.

The S&WB, in conjunction with the state Department of Health and Hospitals, conducted bacteriological tests on the city's water supply after yesterday's outage, and determined that the water is safe for consumption.

The outage occurred Sunday morning after a fire in the S&WB's main boiler room on South Claiborne Ave. knocked equipment offline, causing water pressure throughout the system to drop below safe levels.

Most New Orleans residents have water service this morning, but it’s not officially safe to drink. A boil-water advisory remains in effect for the east bank of the parish.

The New Orleans Sewerage & Water Board uses a peculiar system made up of equipment and technology cobbled together over more than a century. Here's more on the system (in sharable Tweet-form):

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